Privacy Policy

1. Information We Collect

When you use Spatial Mailbox, we collect:

• Account Information: Email address, username, and Meta (Oculus) user ID
• Authentication Data: Information received from the Meta Platform SDK when you sign in through your Meta Quest device, including your Meta user ID and authentication tokens
• Letters: Content of letters you send and receive in VR
• Social Data: Your connections list, connection requests, and friend relationships within the app
• Preferences: Email notification settings and marketing preferences
• Usage Data: Timestamps, read status, and interaction data
• Device Information: Device type and platform information necessary to deliver the VR experience

2. How We Use Your Information

We use your information to:

• Deliver letters between users in the VR experience
• Send email notifications when you receive new letters (if enabled)
• Send occasional updates about new features (if you opt in)
• Improve and maintain the service
• Prevent abuse and enforce our Terms of Service

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Firebase (Google) for authentication and data storage, SendGrid for email delivery, and Meta Platform SDK for Meta Quest authentication
• Legal Requirements: When required by law or to protect our rights

4. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update your information
• Deletion: Delete your account and all associated personal data directly from your account page, or by contacting us at hello@studiosyro.com
• Opt-Out: Unsubscribe from email notifications at any time

5. Data Security

We use industry-standard security measures including:

• Encrypted connections (HTTPS/TLS)
• Firebase Authentication and Security Rules
• Regular security audits and backups

6. Data Retention

We retain your data as long as your account is active. You can delete your account and all associated personal data at any time from your account page. Some anonymized or aggregated data that cannot be used to identify you may be retained for service improvement purposes.

7. Children's Privacy

Spatial Mailbox is not intended for users under 13 years old. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: hello@studiosyro.com

10. GDPR Compliance

For users in the European Union, we comply with GDPR requirements:

• Legal basis for processing: Consent and legitimate interest
• Data controller: Studio Syro
• Right to lodge a complaint with your local data protection authority